Bus Services South Wales

Here at Phil Anslow & Sons Coaches, we run bus services in South Wales. With our knowledgeable and professional drivers, you can rely on us to provide an efficient and timely service. Moreover, our affordable prices and well-maintained vehicles combined with our highly qualified team make for an unrivalled solution.

Get in touch with a friendly member of our staff today on 01495 775599 for more information.

Coronavirus Updates and FAQs

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Our Customer Services team are on hand to assist you regarding your travel. You can call us on 01495 775599, lines are open from 08.00 to 17.00 Monday to Friday. We are online via social and web chat from 08.00 – 18.00 Monday to Friday and available via social from 10.00 – 16.00 at weekends. 

From Monday 27th July 2020, all passengers on buses in Wales must wear a face covering when onboard our vehicles, face coverings must also be worn when inside transport hubs in Wales which includes bus stations, interchanges or travel shops.

  • Please remember to bring a face covering for your journey as without one you will be unable to travel
  • A face covering can be very simple, like a scarf or bandana that ties behind the head to give a snug fit. It just needs to cover your mouth and nose
  • Please put your face covering on before boarding the bus or entering a transport hub and wash your hands or use hand sanitiser before putting it on
  • Please wear your face covering throughout the duration of your journey, including when disembarking the bus
  • If you need a drink or to take medication while travelling or when inside a transport hub please do so quickly and be mindful of others
  • To keep everyone safe please store a used face covering in a plastic bag and take it home

 

The Welsh government has issued guidance that can be found here.

All of our drivers in Wales have been advised to inform our customers who are not wearing a face covering on boarding the bus, that they are required to do so by law, throughout their entire journey, unless they are exempt. If a customer is not exempt and refuses to wear a face covering, then our drivers have been instructed to explain to the customer that they are breaking the law and that the police have powers to impose a fine of up to £100. Our drivers report all failures to comply with Government policy to their Depot Management team to allow us to closely monitor the situation and advise the authorities.

We have also adopted the policy of all customers being required to wear a face mask onboard in Wales, unless they are exempt.

Following an Equalities Impact Assessment, exemptions will apply to those with:

  • Breathing difficulties and other respiratory conditions
  • Conditions effecting their dexterity, meaning they are not able to put on a face covering
  • Mental health conditions such as anxiety or panic disorders
  • Other non-visible disabilities such as autism
  • Cognitive impairments, including dementia, who may not understand or remember the need to wear a face covering
  • Visual impairments, with a restricted field of vision, particularly if any residual vision is at the lower edge of the normal field of view
  • Impairments which would make it difficult to put on or take off a face covering safely, accurately, consistently or without pain

 

The exemptions also apply to those who rely on lip reading. This would include carers who are travelling with someone for whom a face covering will inhibit communication

Young children under the age of 11 or children on dedicated school transport services are exempt.

As our drivers sit behind screens that separate them from customers, they do not need to wear a face covering whilst they are in their cab.

Yes, we have a range of Journey Assistance cards that are available for anyone that needs support when travelling. We have added two new cards to the pack for you, Cards can be downloaded here.

It is really important to us that we continue to support all of our customers who wish to use our services.

Whilst seats within 2 metres of the driver are currently taped off, wheelchair spaces will always remain available. Rest assured, if you require support with boarding our buses, our drivers are following the below steps to ensure social distancing and your safety are maintained whilst they are providing you with assistance:

  • The driver will wear a face covering and sanitise their hands before leaving their cab
  • The driver will politely ask you to maintain a 1 metre plus distance whilst they put the ramp in place
  • The driver will limit the time they are within 1 metres plus of you to ensure this is kept to an absolute minimum


In exceptional circumstances where the driver is unable to leave their cab to offer you assistance, they will politely explain why they are unable to help you.

We are supporting the latest government guidance around social distancing measures to help keep you, our drivers and our buses safe. We have placed very clear signage on board that shows you what you need to do to stay safe. There are posters on board to help you Please follow this guidance when travelling with us.
coleg gwent logo

Colleg Gwent bus passes are accepted.

transport for wales logo

Transport for Wales concessionary bus passes are accepted.

Bus Timetables

Click the calendar icon next to the required service to view the timetable. COVID timetables are marked ‘Emergency Service’. 

COVID EMERGENCY TIMETABLES START FROM 20/01/2021
contactless icon

No Cash? No Problem.

Secure contactless payments are now available on all of our buses.

Paying with contactless is a simple and secure way to pay for tickets without cash.   

One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. 

You can buy tickets up to the value of £30, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.

What our customers are saying

  • We used Phil Anslow on Saturday to take our cwmbran u9s to judgement day in Cardiff. My wife had to change the bus short notice because of a few cancellations. Now normally this would of caused a fuss with other companies but phil anslow simple and politely changes it to a smaller bus. The driver was a very happy and jovial person which made the short trip a happy one and when we realised the roads were all closed off after the game we had a bit of a panic especially with 15 or so kids but the driver actually walked to find us amongst all the chaos of a rugby day in Cardiff. i tip my had to the driver and phil anslow. It’s a shame not all companies were run like this! Thank you.
    Cwmbran u9s

    Gary Hitchens Avatar
    Gary Hitchens
    4/18/2017

    Brilliant trips and very reasonably priced! Drivers are always welcoming, informative and ensure you have a great trip! Well done �

    Joanne Dean Avatar
    Joanne Dean
    7/22/2018

    My daughter left her phone on the bus on Saturday along with her debit card and Id. Contacted the office at 9.00am and by half eleven we had the phone back. Mr Anslow brought it to Bulwark to save us a journey to head office. Very grateful to him as I’m sure not every bus company would be that obliging. Many thanks.

    Teresa Peebles Avatar
    Teresa Peebles
    3/02/2020
  • Day Trip Bath Xmas Market Went to Bath with Phil Anslow Coaches, was very impressed with the service and the staff. Driver was very helpful, Coaches was spotless and clean. Cannot recommend highly enough

    Umran Malik Avatar
    Umran Malik
    12/06/2019

    Drivers are really friendly and always reliable. I wouldn’t use any other bus company. Amazing day trips, cannot wait for the brochures to come out to book more this year.

    Jessica Collins Avatar
    Jessica Collins
    1/30/2019

    Great Company always reliable with the drivers far better than Stagecoach all i can say is kep getting Stronger

    Jamie Prosser Avatar
    Jamie Prosser
    10/29/2014
  • 5 star ratingCribbs Causeway Day trip Had a fantastic day out with Phil Anslow & Sons to Cribbs Causeway, our driver Eddie great, nothing to much trouble, we look forward to our next trip Bath Christmas market. Mary & John

    Mary L Avatar
    Mary L
    11/17/2015

    Great service nice and friendly, reliable great company

    Sean Oconnell Avatar
    Sean Oconnell
    11/17/2019

    Wonderful service and drivers.

    Alan Fowler Avatar
    Alan Fowler
    12/13/2019
  • My partner and I have just returned from a turkey and tinsel break in Torquay absolutely brilliant break, brilliant hotel, great food and entertainment. Our driver for the week was Stuart and he looked after everyone from start to finish. Thank you can’t wait for our next break

    Teressa Brown Avatar
    Teressa Brown
    11/19/2016

    Thank you to all staff at Phil Anslow
    You’ve been so helpful with your service

    Lucille Kite Avatar
    Lucille Kite
    3/30/2020

    Always enjoy a good trip with Anslow looking forward to Bath Christmas Market

    Gillian Roche Avatar
    Gillian Roche
    11/26/2017
  • u still doing day trips plz

    Philip Clements Avatar
    Philip Clements
    4/06/2020

    Very reliable friendly and helpfull drivers.

    Jane Kinnersley Avatar
    Jane Kinnersley
    12/11/2014

    Great company all the drivers are polite and friendly come highly recommend x

    Kay Bright Avatar
    Kay Bright
    12/15/2015
  • can’t beat them my wife and i have had some cracking trips with them and have book quite a few more for this year.

    Dennis T Baker Avatar
    Dennis T Baker
    3/23/2017

    On our way home from Bournemouth ATM absolutely lovely day and our driver Bryn was lovely we will be booking again soon �

    Emma Hall Avatar
    Emma Hall
    6/30/2018

    Booked Phil Anslow to transport guests who had travelled from all over UK at my daughters wedding from Glen yr Afon Hotel to church in Beaufort. The driver gave them a detailed history of the sights on the journey which delighted them, it’s the little touches that make things special thank you

    Lesley O'Connell Avatar
    Lesley O’Connell
    5/16/2016
  • Had a fantastic day yesterday at Gloucestershire Victorian Market ��
    No driving so we could enjoy a glass or 2 of mulled wine ��
    Our driver was brilliant, laughing & joking and he shared his sweets with us all �
    Would highly recommend this company we will be having many future trips with them!
    Thankyou so Much for making our day so enjoyable ��xx

    Lynne Brown Avatar
    Lynne Brown
    11/23/2017

    Excellent service: friendly bus drivers, reasonable fares, fantastic customer service.
    – X1 user

    Kate Collins Avatar
    Kate Collins
    12/14/2017

    Always on time..Brilliant drivers always putting passenger first. On coaches taking us to many destinations round the country always enjoyed travelling with PHILL ANSLOW.

    Margaret Bytheway Avatar
    Margaret Bytheway
    1/25/2019
  • I catch the x1 service to Work every day I spend £20 a week on the bus for a weekly ticket and I have to say it’s an absolute pleasure to do so. I have never once had a bad experience on your buses most of your drivers are absolutely brilliant on more than one occasion I’ve witnessed them go out of there way to please the customers like only today one of your drivers seen a little old lady rushing and panicking with a Zimmer frame because she wasn’t at the bus stop instead of Just driving past like stagecoach would he stopped right by her asked her if she needed help getting onto the bus, told her to sit down and scan her pass when she got off and didn’t pull off until she sat down I see this all the time from most of your drivers. Most of them don’t get the credit they deserve would never go back to catching stagecoach buses �

    Codie Davies Avatar
    Codie Davies
    3/12/2018

    5 star ratingGreat buses Take this bus a lot getting home from work great drivers pleasant journey need this bus service as I live in forgeside

    Karen H Avatar
    Karen H
    9/04/2016

    Went on 4night to toquay Stewart our driver brill hotel was brill could not fault anything about holiday

    Lesley White Avatar
    Lesley White
    8/26/2016
  • Excellent service.busses aways clean always on time.keep up the good work…

    Amanda Morton Avatar
    Amanda Morton
    10/28/2015

    Really enjoyed the trip today to Weston Super Mare Air Festival. Friendly helpful driver, comfortable coach, can’t wait for the next trip!

    Julia Murray Avatar
    Julia Murray
    6/19/2016

    Went on a day trip to Stratford upon avon yesterday and it was brilliant from start to finish. And a special shout out to Eddie the driver who was just perfect. He was friendly and informative and just a genuine nice guy. He made the trip extra special and nothing was too much bother. Top marks for a fantastic memorable day out 🙂

    Christianne Hart Avatar
    Christianne Hart
    9/08/2016
  • hi me and my family went to drayton mannor on sun 16th it was a fab day out stuart our driver was very friendly and got us there and back safely definitely booking more trips xx

    Amanda Pritchard Avatar
    Amanda Pritchard
    4/18/2017

    Went on the Dartmouth trip on 2nd August, this would be our third trip. On all trips the driver was always joking, polite, happy and helpful, the bus was excellent service throughout. Will book future trips and recommend. J & A Sambells.

    Annmarie Hayes Avatar
    Annmarie Hayes
    8/03/2017

    great trip to legoland yesterday x with top driver Bryn . x

    Kate Davies Avatar
    Kate Davies
    5/08/2016
  • Went on a fab organised trip to Harry Potter Studios with my daughter. Excellent from beginning to end! Driver was very happy and cheery and kept us entertained! Great value for money too and would highly recommend �����

    Lucy Bennett Avatar
    Lucy Bennett
    3/29/2018

    I have been on a few trips with Phil Anslow over the last few years and i have enjoyed them all! Always on time, a fun variety of trips available and the lovely Bryn as our chauffer. He is friendly and happy to help all passengers ��

    Shanayed Bradbury Avatar
    Shanayed Bradbury
    9/01/2017

    Friendly drivers, reasonable prices, always on time, buses always look clean

    Tom Lee Moore Avatar
    Tom Lee Moore
    7/01/2015
  • Absolutely love the driver on the X1 today Santa is very busy xx

    Kate Oakes Avatar
    Kate Oakes
    12/14/2019

    5 star ratingExcellent Went with Phil Anslow for the first time on a day trip to Oxford, the driver was excellent we had plenty of time in Oxford and we received a leaflet offering a discount on a tour of Oxford Castle. Will travel with them again.

    roscwmbran Avatar
    roscwmbran
    12/13/2015

    Great day trip today to weston supermare many thanks

    Jeanine Ann Jackson Avatar
    Jeanine Ann Jackson
    5/02/2016
  • Had a lovely day today at Gloucester market. We were dropped off really close which was perfect. Our driver was lovely, which made it a very pleasant journey there and back. Will definitely be going on more trips with you.

    Annette Edwards Avatar
    Annette Edwards
    11/19/2016

    Went on a day trip to Weston super mare☀️�had a fantastic day the driver Stuart was brilliant!…even though we had to wait for 2 ladys he was so apologetic but it wasn’t his fault!…they still never showed!….would most definitely book through this company again thanks for a first class service☀️happy kids�happy mama���!

    Caroline Hale Avatar
    Caroline Hale
    8/30/2016

    Polite, friendly and helpful staff. What’s not to like?

    paul minty Avatar
    paul minty
    11/01/2019
  • mr stephen knight i use the 24Xto newport/cwmbranand i use the a3to abergavenny and to cwmbran they are relayable bus company and friendly bus driver and alway on time.

    stephenknight Avatar
    stephenknight
    11/22/2019

    5 star ratingGreat local service So great to have a local business picking up where stagecoach have failed the public. Keeping people connected and providing excellent customer service.

    J4316ROsusanb Avatar
    J4316ROsusanb
    2/12/2020

    such a lively trip and bryn mark was a fab host and driver x

    Stephanie Smith Avatar
    Stephanie Smith
    11/15/2019
  • 5 star ratingRisca Branch R.B.L. Trip to Gloucester Victorian Market. A big thank you to Andy for looking after Risca Branch Royal British Legion, really well driven, informative, curtius and helpfull helped make the day go so well already talking about booking Phil Anslow for our next away day.big thanks for us all.

    Michael H Avatar
    Michael H
    11/16/2019

    would like to thank a driver on the number 30 bus in blaenavon named mike for making my son feel really at ease while travelling on the bus always says good morning and have a good day it means alot to my son thanks mike

    Sue Samways Avatar
    Sue Samways
    9/26/2016

    Fantastic service the drivers are always polite and friendly

    Lynda Roberts Avatar
    Lynda Roberts
    6/08/2015

Contact Phil Anslow & Sons Coaches

Contact Phil Anslow & Sons Coaches to learn more about our bus services in South Wales on 01495 775599. A friendly member of our team will be happy to help you.